Electronic Services

There are many areas in business today which are the target organised theft, employee theft, insurance claims or deliberate destruction of plant, systems or data. These areas can range from staff with opportunity, organised theft involving staff members through to industrial espionage.

NCI have fully trained and licensed investigators in both factual and surveillance fields who use modern equipment and up to date investigative methodology to conduct thorough investigations for our clients.

The investigations are planned in consultation with the client to ensure that we do not cause any industrial or legal ramifications for them. The objectives of the operation are set out and planned clearly with information and evidence gathered through various legal means.

The client will be kept informed of the progress of our investigations and at its conclusion will be supplied with a full report on our findings and recommendations. Full briefs of evidence can be presented to the Police for prosecution and NCI will follow the matter through with the client to criminal or civil proceedings.

NCI is also capable of conducting covert surveillance within the workplace. We conduct these investigations in accordance with the Workplace Surveillance Act and obtain Covert Surveillance Authorities through the Chamber Magistrate of the Local Court. These investigations can involve the use of covert cameras to detect staff theft and fraud to surveillance of staff outside the workplace during work hours who may be delivery or sales staff involved in illegal activities.

NCI has trained and licensed personnel to install covert cameras and recording systems in any environment. These installations are done at a time convenient to the client and so as not to arouse the suspicions of staff.

We conduct all investigation with the utmost integrity, discretion and confidentiality.

NCI has formed a business partnership with a number of security companies to ensure the monitoring and alarm/CCTV installation and servicing needs of our clients are met at the highest standards.

We will be the sole point of contact for all your needs and will maintain a close working relationship with Security Companies to monitor and ensure our clients’ interests are being met and delivered accordingly. NCI have secured the services of all Sub-Contractors due to their high industry standards and neighbouring location to our offices. This will assist with a quick response to all inquiries from our clients.

Our monitoring station is Certified Grade A1. This means that the station is complaint with the Australian Standard AS2201.2. It is equipped with standby power generators to ensure an uninterrupted power supply and is fire and attack resistant. These structural features provide the monitoring station and its staff maximum security and protection whilst monitoring the client’s alarms.

Staffed by highly trained personnel, our monitoring station is also equipped with State of the Art Technology. The monitoring station establishes a vital link between your alarm or video security system and the station 24 hours per day, 365 days per year.

Alarm Monitoring provides our clients with a variety of security solutions, including those with different transmission methods such as:

● Dialler Monitoring - This utilizes the premises phone line to transmit signals to the monitoring station.
● Global Satellite Monitoring (GSM) - It can be used on its own to report signals or as a backup to dialer monitoring.
● Radio Net - This utilizes Radio Frequency.
● Video Transmission - This utilizes the phone line to send images enabling the monitoring station to verify whether the alarm activation is a security breach or an authorized person.

The client’s choice of monitoring is usually influenced by the level of risk associated with their premises.

NCI’s business partnership with all Sub-Contractors utilizes expertise in the electronic systems market, including use of:

● Alarm Systems – Intruder alarms, Hold-up Alarms, Fire Alarms, Medical Alarm.
● Security Cameras (CCTV)
● Intercoms
● Access Control

This provides our customers with a ‘one stop shop’ for all their security needs.

NCI will be the sole point of contact for all your needs and will maintain a close working relationship with Sub-Contractors to monitor and ensure our clients’ interests are being met and delivered accordingly

The supply and servicing of all Electronic Systems is performed by qualified and experienced technicians. Only quality brands which have been sourced from the best local and international suppliers are selected and all equipment complies with Australian Standards.

Our partnership offers a full 24 hour Technical Support Service for all our clients.