Manned Services

Each staff is hand-picked to complement the site because we acknowledge that our client's sites may vary in terms of duties required from our guards. We ensure that our personnel are a cultural fit with the client's business and have specific skills required to carry out their duties.

Strict NCI recruitment processes are in place to ensure all guards are fully licensed in accordance with the Security Industry Act 1997. All security guards have also received a first aid certificate, and NSW Police and VETAB approved security training through an approved training agency.

Our security patrol personnel come from various areas of employment. We have staff that are ex-military, ex-police, and trades people and from various other backgrounds. They have high level customer service skills and are trained in first aid, bomb threats, vehicle searches, emergency evacuations, and more.

All NCI employees are provided with uniforms. These uniforms can vary depending on the specific location and type of duties required to be performed. They can range from suits in concierge situations, corporate attire in high rise buildings through to polo shirts in event situations. These uniforms provide our clients with a high profile security presence.

NCI provides mobile security patrol services Sydney wide to our clients, especially when their businesses are at their most vulnerable. We make sure that our mobile patrol officers are fully trained for the requirements of each individual site and have an in depth knowledge of the local area that they patrol.

The patrol officer will react quickly in the event of any disturbance being detected at the client’s site. Whilst on site and detecting a disturbance, the patrol officer will contact the monitoring station to report the incident and they will carry out the client’s instructions as recorded in the control room database.

In the case of an alarm at the client’s site, the monitoring station will contact the patrol officer by way of two way radio and ensure a prompt response.

NCI uses the 'Valuetronics System' in all its patrol vehicles for our client’s peace of mind. This system makes use of a small button which is placed at the client’s site, or in the case of larger sites can be placed in a number of locations around the site. Upon attendance at the site, the mobile patrol officer will scan this button with the probe. This automatically records the time and date of the scan.

The probe records the data number contained within the button and is downloaded onto a database. A printout or word document can then be made of the patrols conducted at the client’s site and forwarded to them upon request or at agreed time frames. This information is also audited by NCI management to ensure compliance with our client’s service requirements.

This service ensures that NCI is at all times transparent and honest in our dealings with our client’s.

NCI can provide our clients with security guards for cash in transit and banking activities. This service is provided for various clients throughout Australia, including those with numerous locations or even just an individual site.

Our cash in transit operatives are fully trained and licensed to carry out this type of duty, particularly in surveillance and counter surveillance measures along with risk identification.

This service is usually provided by operatives in plain clothes to maintain a low profile but it can also be performed in uniform per client's requirement. All vehicles used in this type of work are fitted with safes for the storage of cash in transit to your nominated bank.

NCI complies with all aspects of the WorkCover Code of Practice regarding this type of work. Our security guards and strategy experts will perform a comprehensive risk assessment of the pickup location, banking establishment and the areas in which these premises are located.

As this activity places both the company and the employee at risk, we make sure that both our employees and client's staff are always protected.

Legislation under Section 43 of the Occupational Health & Safety Act 2000 covers employer’s duties in regards to ensuring the safety of all employees.

Under OH&S Regulation 2001 it states; an employer must eliminate and reasonable foreseeable risk to the health and safety of:

● Any employee of the employer

● Any other person legally at the employer's place of work

In today’s changing environment, our client’s are seeking protection for their personnel and property whilst trying to maintain an unobtrusive and non overt security presence. This is to both maintain staff morale and allay customer fears. At NCI, we have a number of areas where we can maintain the protection of your business and personnel through minimal security insignia and covert methods.

These services include:

● Personal protection services for executives and individuals.
● Concierge
● Corporate security officers
● Security consultancy and assessments
● Risk assessments
● Electronic countermeasures (debugging)
● Investigations (criminal, fraud, theft, insurance matters etc)
● Surveillance (criminal and insurance matters, covert workplace surveillance authorities)

NCI security guards chosen for these positions are handpicked and among the best of the bests. They are chosen due to their high customer service focus, aptitude to deal with situations and ability to work in prestige locations such as high rise office buildings, corporate areas, concierge positions and high profile businesses.

These security guards can be dressed in either business suits or NCI corporate uniform. Their dedication to the client and their duties is first class along with their ability to deal with diverse issues.

We understand the risk of threats and extortion to business executives and staff has increased. Our executive protective unit is focused on providing close personal protection for high profile persons, senior executives or any staff member of an organisation who is under threat.

The members of this unit come from backgrounds in the NSW Police service protection groups along with former military special forces personnel from both Australia and overseas. These operatives have advanced skills in protective driving, surveillance and counter surveillance measures, risk identification and armed/unarmed combat.

The unit can travel anywhere within Australia and can provide services for functions, meetings, travel and even home protection. They do not wear uniforms (unless specifically requested) and blend into any scenario that they are required to work in. The unit ensures absolute discretion and confidentiality for the client at all times.

Our trained protection and security patrol personnel can conduct risk assessments for your organisation based on security, OH&S, systems failure, the loss of your premises/databases and even environmental issues. We have specialists (including university professors) in a number of varied fields to assist us with the compilation of your risk assessment.

We will identify your areas of risk based on factual data and identify ways that these can either be fixed or improved. We will assist you with the implementation of these procedures and monitor them on an ongoing basis.

The client will receive a fully typed and bound risk assessment identifying the problem areas and with recommendations to decrease or remove the risk.

NCI has security guards and other personnel with 20 years of experience within the security and law enforcement industries. This experience has been gathered in areas such as warehousing, transport, licensed premises, retail shops, warehouses, hospitals, defence establishments, high rise office buildings, large events and critical infrastructure. These personnel are fully licensed security consultants with tertiary backgrounds in risk assessment and security consultancy.

Our trained personnel can also perform security consultancy for your business. This consultancy can be as simple as identifying your security needs in manpower, physical and electronic security or conducting a full security risk assessment for you.